Tetley - Shopmium 

Tetley

How did Shopmium help Tetley drive awareness and product trial?

Tetley

Context

To distinctly advertise their “Green tea” and “Super tea” products and provide unique incentives, Tetley planned two separate campaigns in two waves. Each campaign was supported by a mini-shop and a teaser to showcase the products throughout the user’s journey within the application.

The two campaigns offered the products for £1 in both the first and second waves. This strategy not only helped Tetley in drawing new customers but also promoted the trial of both product types.

The solution

Dual Product Promotion: Two Activations for Increased Awareness

To distinctly advertise their “Green tea” and “Super tea” products and provide unique incentives, Tetley planned two separate campaigns in two waves. Each campaign was supported by a brand channel and a teaser to showcase the products throughout the user’s journey within the application.

The two campaigns offered the products for £1 in both the first and second waves. This strategy not only helped Tetley in drawing new customers but also promoted the trial of both product types.

A media plan to increase visibility

Shopmium organised a media plan to meet the brand’s objectives: to drive awareness, product trial and shopper feedback. This was achieved by educating the Shopmium audience on the different products but also the brand. And to echo this messaging, Shopmium launched a 360° communication plan including newsletters, Instagram and Facebook posts & stories, swipe and match as well as push notifications, ensuring further visibility of the campaign.

Positive insights

The activation met the brand’s needs, while enabling it to gather unique consumer information thanks to the post-purchase survey. This revealed data such as the percentage of consumers distributed across the various major chains, the type of consumer profile, and much more…

Due to this activation, 67% of consumers for “Green Tea” and 83% for “Super Tea” were introduced to the products, with 86% and 80% respectively, considering a repurchase even without a promotional offer.

Moreover, valuable insights were highlighted, with 92% of shoppers asserting that Tetley “Green Tea” and “Super Tea” taste as good or even better than other brands. Taste emerged as the defining characteristic of premium tea, with “unique ingredients” (34%) being particularly appealing to those who redeemed the Green Tea offer, while “Additional flavours” (37%) were favoured by Super Tea redeemers.

Green tea : 

2,26M impressions 

86% repurchase intent 

67% incremental sales 

Super tea :  

2,38M impressions 

80% repurchase intent

83% incremental sales

And we got the results!

2,38M

impressions

%

incremental sales

%

repurchase intent

What they think

Reviews

Liv Turner

Tetley and Good Earth Brand Manager - Tata Consumer Products

“We have been working with Shopmium for a few years now and we are really convinced of all the benefits our campaigns brings for driving incremental sales and getting more shoppers in store. The team is easy to work with and pretty agile, we are already looking to book our next campaign!"”

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